Privacy Policy

Information We Collect

• Website usage data such as pages viewed, sessions, device details, and interaction signals
• Account and team data such as name, email address, company details, and login activity
• Billing and subscription data processed through payment partners
• Support and onboarding communications sent through forms, email, or service channels

How We Use Information

• Provide, secure, and improve the website, dashboard, and routing services
• Process account access, authentication, subscriptions, and billing workflows
• Respond to support, onboarding, product, and partnership requests
• Monitor reliability, prevent abuse, and investigate suspicious activity
• Meet legal, tax, accounting, and compliance obligations

Data Protection

• Data is protected in transit and at rest using appropriate security controls
• Access to operational and personal data is restricted to authorized workflows and personnel
• Security reviews, logging, and infrastructure controls are used to reduce risk
• Sensitive secrets and service credentials are stored outside public source code

Third-Party Services

• Payment processors for billing operations
• Cloud infrastructure and hosting providers
• Analytics, observability, and abuse-prevention services
• Advertising and conversion destinations configured by the customer

Your Rights

• Request access to the personal data associated with your account
• Correct inaccurate or outdated information
• Request deletion where retention is no longer required
• Object to certain processing or request restriction where applicable
• Receive data portability support where legally required

Retention

We keep data only for as long as needed to operate the service, support billing and compliance requirements, resolve disputes, and maintain necessary security records.

Retention windows may differ between account data, support communication, usage data, and event-processing records.

Contact

For privacy-related requests, use the public contact page and include enough context for the team to verify the request and respond accurately.