Integration
Source Inbound signal

Postscript Source Signals That Marketers Can Actually Use

Receive Postscript SMS subscriber lifecycle and inbound-message webhooks as normalized customer source signals.

Postscript becomes an inbound source for campaign, customer, consent, and lifecycle activity. EVENTS Gateway verifies the webhook, normalizes the payload, and connects those signals to the same event layer used for attribution and destinations.

Source Flow

Signals come in clean.

Inbound customer, consent, campaign, and lifecycle events flow from this platform into EVENTS Gateway.

Setup fields Postscript API token / Postscript signing token / Webhook URL
Typical events shop.incoming_message / shop.subscriber.opt_in / shop.subscriber.opt_out
Marketer Gain

What marketers gain from Postscript

Marketers can connect SMS list growth, opt-outs, and inbound messages to ecommerce behavior and revenue reporting.

Technical Model

How the Postscript source integration works technically

Postscript sends webhook payloads into EVENTS Gateway. The request is protected with a Postscript signing token, converted into canonical event names, attached to identity and campaign context when available, and stored as a source event that can inform routing and reporting.

Provider Webhook

Postscript posts events such as shop.incoming_message, shop.subscriber.opt_in, shop.subscriber.opt_out to a dedicated EVENTS Gateway URL.

Verification Layer

EVENTS Gateway validates the request using a Postscript signing token, then rejects malformed or untrusted payloads before they reach the shared event model.

Canonical Source Event

The raw provider payload is normalized into a reusable source event with contact, campaign, message, and click context where the provider sends it.

Marketing Context

Marketers can connect email, SMS, consent, and automation activity to site behavior instead of reading provider dashboards in isolation.

Marketer Gain

What marketers gain from Postscript

Marketers can connect SMS list growth, opt-outs, and inbound messages to ecommerce behavior and revenue reporting.

SMS Lifecycle Visibility

Bring subscriber opt-in and opt-out movement into the same event model as purchases.

Customer Reply Context

Use inbound messages as a useful lifecycle signal, not just a support-side artifact.

Better Revenue Reviews

Compare SMS lifecycle movement with checkout and purchase activity.

Why It Matters

Why Postscript belongs in the same event layer as your destinations

Lifecycle tools create valuable customer signals, but marketers lose value when those signals stay trapped inside one provider. EVENTS Gateway makes them usable across attribution, identity, routing, and reporting.

SMS Lifecycle Visibility

Bring subscriber opt-in and opt-out movement into the same event model as purchases.

Customer Reply Context

Use inbound messages as a useful lifecycle signal, not just a support-side artifact.

Better Revenue Reviews

Compare SMS lifecycle movement with checkout and purchase activity.

Use Cases

Best marketing use cases for the Postscript source

These are the workflows where inbound lifecycle signals usually help marketers move fastest.

Subscriber Lifecycle

Track opt-in and opt-out changes as source events.

Inbound SMS Journeys

Connect incoming messages to customer movement and follow-up workflows.

Campaign Response

Use SMS activity to explain later site and purchase behavior.

Shopify Retention Reporting

Make SMS lifecycle data visible in ecommerce growth reviews.

Next Step

Turn Postscript activity into useful marketing signal.

Bring Postscript webhooks into EVENTS Gateway so email, SMS, consent, and automation activity can support attribution, routing, and destination quality.