Integration
Source Inbound signal

Attentive Source Signals That Marketers Can Actually Use

Receive signed Attentive email, SMS, subscription, inbound message, and link-click webhooks as source events.

Attentive becomes an inbound source for campaign, customer, consent, and lifecycle activity. EVENTS Gateway verifies the webhook, normalizes the payload, and connects those signals to the same event layer used for attribution and destinations.

Source Flow

Signals come in clean.

Inbound customer, consent, campaign, and lifecycle events flow from this platform into EVENTS Gateway.

Setup fields Attentive API token / Attentive signing key / Webhook URL
Typical events email.subscribed / email.unsubscribed / sms.subscribed / sms.inbound_message
Marketer Gain

What marketers gain from Attentive

Marketers can understand how SMS and email consent, messaging, and clicks influence site behavior and purchase outcomes.

Technical Model

How the Attentive source integration works technically

Attentive sends webhook payloads into EVENTS Gateway. The request is protected with Attentive HMAC verification, converted into canonical event names, attached to identity and campaign context when available, and stored as a source event that can inform routing and reporting.

Provider Webhook

Attentive posts events such as email.subscribed, email.unsubscribed, sms.subscribed to a dedicated EVENTS Gateway URL.

Verification Layer

EVENTS Gateway validates the request using Attentive HMAC verification, then rejects malformed or untrusted payloads before they reach the shared event model.

Canonical Source Event

The raw provider payload is normalized into a reusable source event with contact, campaign, message, and click context where the provider sends it.

Marketing Context

Marketers can connect email, SMS, consent, and automation activity to site behavior instead of reading provider dashboards in isolation.

Marketer Gain

What marketers gain from Attentive

Marketers can understand how SMS and email consent, messaging, and clicks influence site behavior and purchase outcomes.

SMS Attribution Context

Connect SMS subscriptions, inbound messages, and link clicks to downstream revenue movement.

Consent-Aware Reporting

Keep email and SMS opt-in movement visible in the same layer as conversion signals.

Lifecycle Audience Quality

Use messaging engagement to improve retargeting and lifecycle analysis.

Why It Matters

Why Attentive belongs in the same event layer as your destinations

Lifecycle tools create valuable customer signals, but marketers lose value when those signals stay trapped inside one provider. EVENTS Gateway makes them usable across attribution, identity, routing, and reporting.

SMS Attribution Context

Connect SMS subscriptions, inbound messages, and link clicks to downstream revenue movement.

Consent-Aware Reporting

Keep email and SMS opt-in movement visible in the same layer as conversion signals.

Lifecycle Audience Quality

Use messaging engagement to improve retargeting and lifecycle analysis.

Use Cases

Best marketing use cases for the Attentive source

These are the workflows where inbound lifecycle signals usually help marketers move fastest.

SMS Link Clicks

Track message link clicks as source events that can connect to site sessions.

Opt-In And Opt-Out Movement

Keep consent changes visible across marketing reporting.

Inbound Messaging

Use inbound message activity as lifecycle context.

Revenue Journey Analysis

Connect messaging engagement with checkout and purchase events.

Next Step

Turn Attentive activity into useful marketing signal.

Bring Attentive webhooks into EVENTS Gateway so email, SMS, consent, and automation activity can support attribution, routing, and destination quality.